Service Improvement Manager / Head of Care, Hopedale Children’s Home, Staffordshire

We are looking for a Service Improvement Manager / Head of Care to join our large Residential Children’s home located in Staffordshire Moorlands.  This is a key and high profile role within our thriving organisation

Hopedale Children’s Home, offers, therapeutic residential care for children between the ages of 5 and 18, with a wide range of social, emotional and educational needs, in a supportive working environment different to other residential care settings.

Working as Service Improvement Manager you must be willing to go above and beyond for the children and young people – ensuring that they have an experience of childhood that they can reflect upon and carry with them into adulthood.

In return, you will be rewarded with a career defining opportunity within an ambitious and growing organisation that is committed to staff retention, development and equality.

Salary and Benefits

  • Up to £60,000 per annum dependent upon experience
  • Ongoing training and development
  • Group Pension Scheme
  • Free Access to Retail Savings & Discounts through BenefitHub
  • Life Assurance Cover (3 x annual salary death in service benefit)
  • Employee Assistance Programme

The successful candidate will have excellent communication skills: verbal, interpersonal and written on all levels and according to need. They will have the ability to offer guidance, support and direction to management and care staff including supervision and performance management.  They will have a proven track record on service improvement and development and a thorough understanding of the requirements of Ofsted.


  • Minimum of 2 years’ experience in a senior management position within a large Children’s Home environment
  • Extensive knowledge of the Children’s Home regulations, Quality Care Standards and Ofsted Framework
  • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent qualification).
  • Be able to demonstrate experience of taking a residential care setting through good or outstanding OFSTED inspections within the previous 2 years
  • Knowledge and understanding of relevant children and adult safeguarding legislation and procedures
  • Experience of working with and managing challenging behaviours
  • Excellent administrative skills, including word processing, computer literacy, numeric and organisational skills are essential as is an understanding of and an ability to adhere to professional boundaries
  • Full UK Driving Licence.

Please email  to request an application pack or to arrange a confidential chat. Applicants must be committed to safeguarding and promoting the welfare of children and young people and undergo an Enhanced DBS check prior to appointment. Closing Date: 28/01/2022